Get help
Read the guides for self-help first, or check the FAQ for quick answers. If you are still stuck, we are one email away.
Contact us
We reply within one business day (Monday to Friday, Australian Eastern time).
What to include
- Your HubConnector account email and company name.
- Which platforms are involved (HubSpot, ConnectWise PSA, or both).
- What you were doing and when, including your time zone.
- A screenshot, if you have one.
What never to send
Never send passwords, ConnectWise private keys, or other credentials by email. If a connection issue involves credentials, describe the error you saw instead, and we will guide you from there.