Documentation
HubConnector docs
Guides for connecting HubSpot and ConnectWise PSA, linking your existing records, and getting help when you need it.
Connect your first platforms
The order to connect HubSpot, ConnectWise PSA and Auto-Match, so you avoid creating duplicate records.
Read the guide →Connect HubSpot
Authorize HubConnector to read and write your HubSpot companies, contacts, deals, and line items.
Read the guide →Connect ConnectWise PSA
Set up a dedicated API member and enter its keys so HubConnector can sync companies, contacts, opportunities, products, and tickets.
Read the guide →Link existing records with Auto-Match
Find and link companies and contacts that already exist on both platforms before your first sync runs.
Read the guide →Get help
Contact HubConnector support, know what to include in your message, and what never to send by email.
Read the guide →How HubConnector works
What happens behind the scenes when a record changes: field mapping, conflicts, duplicates, echoes, and the audit trail.
How field mapping works
How HubConnector maps fields between platforms, what default mappings are set up for you, and what to do if you need a mapping changed.
Read the guide →How HubConnector resolves conflicts
What happens when the same record changes on both platforms before a sync runs, and how HubConnector decides which change wins.
Read the guide →How duplicate detection works
How HubConnector checks for an existing record before creating a new one, and what counts as a match.
Read the guide →Why changes don't bounce back
Why a change HubConnector writes to one platform does not sync straight back to the platform it came from.
Read the guide →Read the audit trail
Where to find a record of every sync event, what each event type means, and how to search it.
Read the guide →Frequently asked questions
Quick answers on getting started, billing, data security, and troubleshooting.
Frequently asked questions
Short answers to the questions we hear most often, grouped by topic, with links to the full guides.
Read the FAQ →Cannot find what you are looking for?
Email hello@hubconnector.io or read the full Get help page. We reply within one business day (Monday to Friday, Australian Eastern time).